Fredericksburg (888) 786-2833
3670 Jefferson Davis Hwy Fredericksburg, VA 22408
Map/Hours
Stafford (888) 699-2105
22 Perchwood Dr Fredericksburg, VA 22405
Map/Hours

This flow chart was designed to help keep you informed of the sequence and repair process of your vehicle. Our commitment is to return your vehicle to you as quickly as possible and in pre-accident condition. Should you have any additional questions, please ask your service advisor. Thank you once again for choosing our shop to repair your vehicle.

1.

Estimate prepared

2.

Owner signs repair authorization

3.

Insurance negotiations completed

4.

Parts ordered

5.

Parts received

6.

Estimated completion date given

7.

Vehicle scheduled in for repairs

8.

Vehicle disassembled and re-inspected

9.

Supplement report written if necessary

10.

Supplement approved

11.

Additional parts ordered if necessary

12.

Customer updated

13.

Structural & body repairs

14.

Vehicle set up on unibody repair equipment

15.

New panels prepared & installed

16.

Priming, sealing, & corrosion protection

17.

All work inspected, initial tests done, ready for paint dept

18.

Ready for paint, scheduled completion date given

19.

Estimate prepared

20.

Owner signs repair authorization

21.

Insurance negotiations completed

22.

Vehicle undergoes multi-step refinishing process using acrylic urethane system

23.

Reassembly, wheel alignment, AC, detailing, final inspection & test drive

24.

Estimated completion date given